Returns & Exchanges
For Returns/Exchanges, please process an RMA number for your order before sending back. Please enclose the return invoice with the item(s) you are returning with the RMA number on your box. Refunds for items returned within 15 days of the delivery date will be credited to your credit card account (refunds exclude shipping costs).
There will be absolutely no refunds for items returned more than 15 days after the delivery date. All tags MUST still be attached to the garments. Swimsuits that are soiled, worn, damaged or laundered cannot be taken back. If we receive such goods, we can leave the returned items as a store credit or we will charge you $25 fee and return the items to you. Any customer doing excessive returns will be taken off our customer list and no further orders will be accepted.
In the unlikely event that the merchandise is damaged or defective due to manufacturing defect we will replace it at no charge.
Credits are generally issued within 30 days of our receipt of returned merchandise. Any return equal to or over $300 is subject to a 10% re-stocking fee.
No refunds or exchanges on coupon sale items.
Points are non-refundable. If an order is refunded, the points will not be returned to your account.
If customer uses the exchange shipping option, and does not return the package we have the right to charge a full price shipping cost.
Please send your package, including invoice, via a prepaid, insured, traceable method to ensure a safe and documented delivery to:
8785 NW 13th Terrace
Doral, FL 33172 US
SHIPPING IS NOT COVERED ON RETURNS OR EXCHANGES FOR INTERNATIONAL ORDERS
Return By Mail
You can start your return online and print a return shipping label from your home printer by using our return shipping form.